Legal notice

AT HOME. is published by CHEZ NOUS. - Company registered under the identification number 901 926 097 at RCS Lille Métropole, whose head office is located at 4 allée de la Morelle Noire, 59139 Wattignies FRANCE represented by Camélia Barbachi p >

The purpose of this document is to set the general conditions of use of the services of cheznous-store.com. Depending on the evolution of the site, we reserve the right to modify these and therefore ask you to refer to them regularly.


Trademarks, domain names, products, software, images, videos, texts or more generally any information subject to intellectual property rights are and remain the exclusive property of CHEZ NOUS.

No assignment of intellectual property rights is made through these GTCS. Any total or partial reproduction, modification or use of these goods is strictly prohibited.


The information we collect comes from voluntary subscription to our mailing list. The information you give us is never shared with third parties.


In order to respect the privacy of its users, the company CHEZ NOUS. undertakes that the collection and processing of personal information, carried out within this site, is carried out in accordance with Law No. 78-17 of 6 January 1978 relating to computers, files and freedoms, known as the “Data Protection Act”.

In accordance with article 34 of the Data Protection Act of January 6, 1978, you have the right to access, rectify, modify and delete data concerning you. You can exercise this right on the site on the unsubscribe page or by contacting CHEZ NOUS directly. at the following address: management@cheznousbrand.com .

AT HOME. cares about the privacy of its customers and more particularly their personal data.

AT HOME. collects and uses personal data as it may be necessary or useful for the use of its services, the delivery of its products or the use of its website.


This Privacy Policy applies to personal data (hereinafter "Personal Data") of users of the CHEZ NOUS Website. (hereinafter the "Site") as well as all customers.

1. Personal data

All Personal Data collected on the Site is processed in accordance with the regulations applicable to the protection of Personal Data, in particular European Regulation No. 2016/679 of April 27, 2016 on the protection of individuals. physical with regard to the processing of personal data and the free movement of such data (hereinafter the "GDPR"), as well as any legislation or regulation that would complement or replace the GDPR (hereinafter the "Regulations applicable to Personal Data")

1.1. Who processes your Personal Data and who has access to it?

1.1 Controller

All Personal Data collected on the Site or when creating your store customer account are processed under the responsibility of the company CHEZ NOUS., company registered, under the number identification 901 926 097 at RCSLille Métropole, whose head office is located at 4 allée de la Morelle Noire, 59139 Wattignies FRANCE represented by Camélia Barbachi Within the meaning of the Regulations applicable to Personal Data, CHEZ NOUS. is responsible for the processing concerned.

1.2. What are the categories of Personal Data that we collect and for what purpose (s)?

  • Identification data: postal address, e-mail address, telephone number, name, first name:
  • Order data: means of payment, historical details of your transactions, etc.
  • Usage data: services subscribed, products used, means of connection, etc. ;
  • Customer relationship monitoring data: requests for assistance, after-sales service, subscription to our newsletters; correspondence with the customer etc. ;
  • Data from participation in questionnaires, applying for a job or other activities that may require information about you.

Please note that in order to benefit from certain services and functions on the Site or in order to be able to receive communications from us, you will be asked to provide certain Personal Data on a mandatory basis via collection forms. The obligatory nature of the answers is indicated by means of an asterisk (*). The data identified as mandatory are necessary in order to be able to benefit from the corresponding functionalities of the Site, the service requested or the sending of commercial communications. If you do not complete these fields you will not be able to obtain the requested service.

You are solely responsible for the accuracy of the Personal Data provided.

1.3. How long do we keep your Personal Data?

AT HOME. keeps your information for the life of your account.
From 3 years of inactivity on your account, we will delete your account and your personal information.
Your information is also kept for legal or regulatory obligations, to settle disputes, to prevent fraud and abuse or to apply our terms and conditions.

1.4. How are your Personal Data protected?

We are committed to protecting your Personal Data. To do this, we make sure to take all the physical, technical and organizational measures useful to prevent any unauthorized or unlawful processing, as well as any accidental loss, destruction or degradation of your Personal Data. p >

1.5. What are your rights ?

You have a right of access, rectification, erasure, limitation, opposition concerning the processing of your Personal Data as well as the right to define directives relating to the fate of your data after your death and the right to the portability of your Personal Data by making your request to the addresses indicated in the "Contact us" section, under the conditions set by the Regulations applicable to Personal Data. You must indicate which right you intend to exercise as well as all the necessary details so that we can respond to your request.

These rights are exercised under the conditions set by the Regulations applicable to Personal Data.

- The right of access means that you can ask us at any time to indicate to you whether we are processing personal data concerning you and, if so, to indicate to you what Personal Data concerned as well as the characteristics of the processing (s) carried out

- The right of rectification means that you can ask us to rectify your Personal Data when it is inaccurate. You can also request that your Personal Data, if incomplete, be completed to the extent that this is relevant with regard to the purpose of the processing in question.

- The right to erasure means that you can request the erasure of your Personal Data, in particular when: (i) their retention is no longer necessary for the purposes for which they have been collected (ii) your Personal Data is processed on the basis of your consent, you wish to withdraw this consent, and there is no other legal basis that may justify the processing (iii) you have objected to the processing of your Personal Data and you therefore wish them to be erased (iv) your Personal Data has been the subject of unlawful processing; (v) your Personal Data must be erased to comply with a legal obligation which is provided for either by European Union law or by French law.

- The right to limitation means that you can ask us to limit the processing of your Personal Data (i) when you dispute the accuracy of your Personal Data for a period of duration allowing us to verify the accuracy of these, (ii) when following a treatment established as non-compliant, you prefer the limitation of the treatment to the complete erasure of your Personal Data (iii) when we no longer have need your Personal Data for the purposes of processing but they are still necessary for the establishment, exercise or defense of legal claims; (iv) when you have objected to the processing of your Personal Data and you wish to limit the processing for the period allowing us to verify whether the legitimate reason you invoke is justified. Limiting processing means that the processing of your Personal Data will then be understood only to store your corresponding Personal Data. We will then no longer carry out any other operation on your Personal Data considered.

- The right to object means that you can object to the processing of your Personal Data, when this processing is based on the pursuit of the legitimate interest of CHEZ NOUS. The right to object is exercised subject to justifying a legitimate reason relating to your particular situation. We will then cease the processing in question unless there are legitimate and compelling reasons justifying the prosecution in accordance with the Regulations applicable to Personal Data. When your Personal Data is processed for commercial prospecting purposes, you can object at any time to the processing of your Personal Data for this purpose.

- The right to define directives relating to the fate of your data after your death allows you to make known your instructions concerning the storage, erasure and communication of your Personal Data after your death.

- The right to portability means that you can ask us, under the conditions set by the Regulations applicable to Personal Data, to receive your Personal Data in a structured format, commonly used and machine-readable, or ask us to transmit them directly to a third party of your choice when this is legally and technically possible

When we process your Personal Data on the basis of your consent, you have the option to withdraw your consent at any time by contacting the addresses indicated in the “Contact us” section or by clicking on the link of unsubscription present in each of our commercial communications. However, the withdrawal of your consent does not call into question the validity of the processing carried out before this withdrawal.

In accordance with the applicable legal provisions, you can register for free and at any time on the list of opposition to canvassing by telephone.

2. Cookies

2.1. What is a cookie ?

A cookie is a tracker placed on your terminal which is used to record information relating to your consultation and navigation on the Site.

When you connect to the Site, we may have to install cookies on your terminal.

Certain cookies are essential for the use of the Site (these are the so-called "essential" cookies), others allow you to personalize the content displayed, to carry out traffic statistics or to display advertisements .

Essential cookies which are strictly necessary for the provision of a service you wish to access do not require your prior consent to be used.

2.2. The cookies used

We use different types of cookies:

- So-called technical cookies are cookies strictly necessary for your navigation on the Site as well as cookies which are necessary for the operation of certain specific functions. These include shopping cart cookies, which save the contents of the shopping cart and the identification data of the associated user, or cookies, which allow items viewed during the last 48 hours to be remembered. We also use cookies which make it possible to save the information entered in a form on the Site (such as account access information for example) as well as cookies for customizing the user interface (choice of the version of the site offered - Country and Language-).

-Advertising cookies which allow us to offer CHEZ NOUS products to you. on or off our site, depending on your areas of interest which are determined in particular on the basis of your previous browsing (articles and pages already viewed or searched).

-The analysis and audience measurement cookies which make it possible to analyze the traffic on our Site and to carry out traffic statistics and analyze the routes and elements searched on the site. As such, we analyze the most viewed pages and the conversion rate.

2.3. Retention period

In accordance with the recommendations of the CNIL, cookies are not kept for more than 13 months.

2.4. Your choices regarding cookies

When you visit our Site for the first time and AT HOME.intends to place cookies, other than the so-called "essential" cookies on your terminal, we inform you that we use cookies with the help of an information banner By continuing your navigation on the Site when the display of this banner, you consent to our use of cookies.

You can deactivate cookies through the settings in your Internet browser. The procedure to follow in order to deactivate cookies is different for each browser.

If you reject or delete cookies, certain elements and associated functions of our Site may become unavailable to you and use of our Site as you experience it may be reduced or even impossible.

3. Modification of the Privacy Policy

This Privacy Policy may be subject to updates.

When you have provided us with a valid e-mail address, we will notify you of any material changes by e-mail and notify you of the new version of the Privacy Policy before implementing the change. We also recommend that you regularly read this privacy policy in order to be fully aware of our commitments to the security and protection of your Personal Data.

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